Data Use Notice

This page explains how Groovecraft Turntable Works handles personal information in line with the UK GDPR and the Data Protection Act 2018. We only collect data necessary for communication, service provision, and lawful record keeping.

Information We Collect

When you fill out our repair request form or contact us directly, we collect details such as your name, email address, phone number, and any information you share about your turntable or its issues. No payment information is stored on our systems.

How We Use Your Data

We use your information exclusively to manage your booking, communicate updates, and maintain records of service performed. From time to time, we may contact you about a related technical matter or a follow-up on previous work. We do not sell, rent or trade your data with third parties.

Data Retention

Personal information linked to a repair record is kept securely for up to 24 months after the service, after which it is deleted unless there is an ongoing customer relationship or legal obligation to retain records.

Your Rights

Under UK data law, you have the right to access, correct, restrict, or delete your personal data. To make a request, please contact us using the details below. We aim to respond within one calendar month of receiving a valid request.

Security

All correspondence is stored on secure, password-protected systems. Physical service logs are kept in restricted workshop areas. We review our procedures regularly to maintain good information governance.

Contact

If you have any questions about this notice or wish to exercise your data rights, contact:

Groovecraft Turntable Works
18 Berry Street, Liverpool L1 4JF, England
Email: [email protected]
Phone: +44 151 284 9076

This Data Use Notice was last reviewed in November 2025 and is subject to change in line with data protection regulations.